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GET
SUPPORT

FREQUENTLY ASKED QUESTIONS

I want to test the device. What should I do?

We have a 30 day money back guarantee. You can buy HRM Fan and if you don't like it, you can return it to us and we will give you your money back. You pay only for the shipping.

Where can I download a mobile application?

DOWNLOADS

Mobile application can be downloaded from the the Google Play Store - here and from Apple App store - here.

Where can I get the user manual for my device?

User guide (manual) can be downloaded in the PDF file. The file can be downloaded in the download section, on this webpage, next to this FAQ.

What mobile platforms are supported?

Both Android and iOS (iPhone) are supported mobile platforms, on which you can install the HRM Fan configuration application.

I don't have a fan, which one should I buy?

You can buy a fan in our shop (here). We offer fans from 40 to 50 cm in diameter, that will work flawlessly with our device and will provide an optimal cooling experience. You can also buy almost  any other fan, that works on AC voltage Our compatibility page provides more information.

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